Posts Tagged ‘ Service

ServeNow.com Releases ServeManager, Electronic Service of Process Tracking Software

ServeNow.com Releases ServeManager, Electronic Service of Process Tracking Software














Denver, CO (PRWEB) November 19, 2009

ServeNow.com is proud to announce ServeManager (https://http://www.servemanager.com), an online software application that allows legal professionals to receive real-time status updates on jobs from process servers. This software, free for legal professionals, lets users view and manage all service of process in one central interface, regardless of the number of process serving companies used. With support from ServeNow.com’s trusted network of process servers (http://www.serve-now.com), ServeManager reduces the stress of finding an experienced process server while simplifying the communication during the life cycle of the serve.

ServeManager helps legal professionals work smarter by providing:

Complete job life cycle management.
A secure platform for uploading service documents and downloading affidavits.
One easy interface to manage service of process across various companies.
Service address geo-coding for address verification.
Instant notification of changes to a job or successful service.
Job history and document archival.
24-hour access to job status from any computer or smartphone.
Multiple users accounts within the same company.

With the ability to check serve status from an Internet connection at anytime, legal professionals can spend less time on the phone talking to process servers and more time focusing on other aspects of their job.

“The development of ServeManager came in response to a major frustration from the legal community regarding service of process – ‘What’s the status of my serve?’,” said ServeNow.com co-founder, Trent Carlyle. “In organizations that have a high serve volume, getting status updates via phone, fax and email was once a full-time job. We also found a number of other broken pieces in the process that the software solves. If you hire process servers, ServeManager enables you to focus on the more productive aspects of your law firm or business.”

Because ServeManager is tied into ServeNow.com, jobs can be assigned to local qualified process servers with one click. If a preferred process server is not a member of ServeNow.com, users can invite their favorite process servers to create a free account.

ServeManager is easily integrated into any legal department or organization. An administrator can set up multiple accounts for all legal professionals within an organization managing service of process. With the ability to control permission levels, the administrator can access all jobs while allowing employees to manage specific jobs. The ability to manage permission levels keeps sensitive data involving court cases safe.

ServeManager revolutionizes the communication process between legal professionals and the process servers they use. By allowing legal professionals to access the status of their serve around the clock, ServeManager simplifies service of process and reduces the stress of having papers served. Deadlines and court cases become easier to manage with ServeManager.

About ServeNow.com

Founded in 2004, ServeNow.com is the most widely used source for finding process servers worldwide. It is the only resource for locating legal support professionals that qualifies and actively monitors the quality of service provided to customers. With coverage throughout the entire U.S., ServeNow.com’s goal is to help visitors find process servers local to the service, making service of process highly efficient.

ServeNow.com assists thousands of lawyers, paralegals, legal assistants, subrogation, collection, default service professionals and government agencies in locating local process servers on a daily basis. Need a summons and complaint, subpoena, judgment or other legal document served? Need document filing and retrieval or skip traces performed? Visit the ServeNow.com process server directory at http://www.serve-now.com.

About ServeManager

ServeManager is an online software application that allows process servers and legal professionals to communicate and manage their service of process in a more efficient manner. ServeManager allows those who hire process servers to manage all their jobs and servers in one place while giving process servers the tools to manage their business.

Legal professionals and process servers may set up a ServeManager account at https://http://www.servemanager.com.

ServeNow.com and ServeManager are wholly owned subsidiaries of Westin Consulting LLC. Westin Consulting develops, owns and manages properties and software applications in the legal industry.

ServeNow.com

Kathryn Puza

(877) 737-8366

http://www.serve-now.com

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Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







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American Recovery Service Targets 10,000th License Plate Recognition (LPR) Recovery With Digital Recognition Network

American Recovery Service Targets 10,000th License Plate Recognition (LPR) Recovery With Digital Recognition Network












American Recovery Service/Skipbusters


El Dorado Hills, CA (PRWEB) December 15, 2010

American Recovery Service/Skip Busters (“ARS/SB”) has in its sights the 10,000th automotive asset recovery through the use of License Plate Recognition (LPR) and its partnership with Digital Recognition Network, Inc. (“DRN”).

As the largest integrator of LPR and full-service asset recovery, ARS/SB paved the way by developing the most comprehensive technology integration with DRN. The ARS/SB LPR database averages 40,000 active accounts on a daily basis and well over 200,000 accounts during 2010; the ARS/SB dedicated 24×7 LPR dispatch team processed peak days exceeding 100 LPR recoveries utilizing DRN.

“ARS/SB’s commitment to our DRN Affiliates and their ability to bring a significant number of accounts to our database has been a major contributor to our growth and success in 2010”, reports Cort DeHart, President of DRN. “They are launching an initiative to ensure DRN Affiliates receive priority assignments on new accounts that their cameras previously hit – known as a historical hit. We firmly believe this process will benefit both the DRN Affiliates and the clients.”

In addition to DRN LPR integration, ARS/SB developed real-time integration with its largest lender clients via third-party vendors like iRepo and Fair Isaac (FICO) as well as customized direct client integration through Web Services, FTP and unique email integration. “Our clients have come to expect the best integration and we deliver it time and again”, states Peter Willingham, CEO of ARS/SB. “We helped several of our largest clients complete massive systems integration projects this year while maintaining our standards of excellence across the entire client portfolio”.

The ARS/SB technology team also launched an internal system for geographically and statistically mapping new accounts to agents in the most efficient manner utilizing the Google Maps technology. “Our ability to process new assignments rapidly is paramount to the successful management of the client’s assets and this solution gets it done”, said Dave Copeland, Chief Operations Officer of ARS/SB. “The programming team is currently developing ARSmobileTM which is a set of smart phone applications for our managers, clients and agents to provide mobile access to, and the ability to act upon critical information regardless of the user’s location. I use this phone app while traveling to client’s sites and it’s an amazing way to do my job.”

ARS/SB continues to expand its investment in advanced and emerging technologies with a strategic roadmap for 2011 that includes major enhancements to the Webtracker system and many other proprietary, forward-thinking solutions. The company embraces technology vendor relationships along with a highly skilled in-house software development team.

The 10,000th automotive asset recovery through LPR is expected on or around New Year’s Day 2011.

American Recovery Service/Skip Busters (PKWillis.com) is the original nationwide repossession and skip tracing firm and the industry leader with its servicing model.

Digital Recognition Network (digitalrecognition.net) combines proprietary license plate recognition (LPR) technology, a national network of DRNAffiliates™ operating over 1,000 mobile LPR Cameras across the country.

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Vocus©Copyright 1997-2010, Vocus PRW Holdings, LLC.
Vocus, PRWeb and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.







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Process Server and Private Investigator location service ServeMatch.com launches

Los Angeles, CA (PRWEB) February 9, 2005

ServeNow.com, a worldwide directory of process servers, private investigators and legal support service providers, announced today the official launch of ServeMatch.com (http://www.servematch.com).

ServeMatch.com is an online platform that enables lawyers, paralegals, legal professionals and private parties to find local legal support services quickly and easily. For lawyers and paralegals, finding reliable process servers and investigators throughout the United States and worldwide can be challenging and extremely time consuming. ServeMatch.com saves legal professionals vital hours previously spent searching the web and making phone calls by responding to specific local queries and delivering results directly via email. Users can set up an account, at no cost, and return to use this free service again and again.

“Our goal with ServeMatch.com is to increase the efficiency of finding process servers and investigators. The ServeMatch.com concept is a pragmatic approach to locating local service providers,” said Adam Camras, CEO and co-founder of ServeNow.com. “Let us do the busy work, so you can focus on the more significant aspects of performing your job.”

ServeMatch.com provides an automated platform that law firms and legal professionals can use for all their process serving and investigative needs. In the rare instance where a process server or investigator is not found in the ServeMatch.com database, the client is immediately notified that the ServeNow.com staff has begun locating someone to assist them.

ServeMatch.com is a simple three step process for professionals seeking process serving, investigation, surveillance, skip tracing, document filing and retrieval and additional legal support services.    

Process serving is a vital part of civil procedure for court cases and legal proceedings. Process servers assure that parties to a case are served in accordance with the law. ServeMatch.com is one of many channels ServeNow.com has developed to bring process servers and legal support professionals together with those who require their services. Additional mediums are under development and will be announced in the near future.

About ServeNow.com

ServeNow.com is an online resource dedicated solely to the process serving industry. The ServeNow.com Network has only been online since November 2004, but is already the most visited and fastest growing group of Internet properties in the process serving industry. The goal of ServeNow.com and its affiliate sites is to align the services offered by its advertisers with the needs of a vast array of legal professionals. In doing so, ServeNow.com will become the sole destination for legal professionals seeking legal support services. ServeNow.com also offers a wealth of industry tools, news and information, and provides process servers with an unparalleled channel to advertise process serving services.

To browse the ServeNow.com Process Server Directory or to learn about the process serving industry, please visit http://www.serve-now.com. ServeMatch.com is located at http://www.servematch.com.

Editorial Contact:

Trent Carlyle, ServeNow.com

(877) 737-8366

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Online Dating Service Users Flocking to People Search Web Sites to Avoid Becoming Victims of Fraud

Sacramento, CA (PRWEB) September 27, 2006

According to a recent study by online news magazine People Search News, the amount of online dating subscribers utilizing people search web sites to verify the identity of their online dates has increased significantly since 2004. The most common searches purchased by members of online dating services like eHarmony.com, Cupid.com and Match.com include background checks, marriage and divorce searches and criminal history checks.

According to Rick Tufington, Senior Editor of People Search News, the reason for the increase in usage of services from sites like PeopleFinders.com, VoomPeople.com or WhitePages.tv, is an increased awareness of fraud and safety concerns. “While looking for love online, the last thing you want is to end up meeting someone who is married or who has a criminal history. Therefore, you need to check out your date’s past and not just take their word for it,” Tufington states.

An increasing concern of the online dating community is whether the “match” that they have found is already married. “Though online dating services make it easy to meet new people, these same services also provide easy and discreet access to extramarital affairs,” Tufington states.

Results from the People Search News study showed that the most common people search tool purchased by online dating service subscribers was a background check. “Background checks are great because they typically include a wide range of information that can give you insight into your date’s past,” Tufington adds. Most background checks include a person’s marital and criminal history, age and alias information, lists of possible relatives, and even the names and addresses of neighbors.

People Search News advises online dating service subscribers to investigate a potential date’s past before meeting him or her in person. “Most online dating services do not run any sort of people search or background check on their members. Therefore, it is up to you to protect yourself from criminals, adulterers and liars,” adds Tufington.

Most people searches, including background checks, marriage and divorce searches and criminal checks can be performed for less than the price of a ticket to a professional sporting event. “The fact that these searches can be done from the comfort of your own home, anonymously and for a reasonable price, makes them a necessity for all online daters,” Tufington adds.

For more information on people searches, visit PeopleSearchNews.com

Check out these great articles from People Search News:

Is there etiquette for contacting people found on people search sites?

It does not matter what circumstances or conditions led up to the event (none of my business), but it happened–you looked up an old flame on a people search site and now you want to contact them. However, how can you contact them without seeming desperate, awkward or completely mental?

Online Etiquette

Rick’s Reviews: People Search Web Site Background-Databases.com

Hello all, my name is Rick Tufington and I am a frequent contributor to People Search News, located on assignment overseas (it sounds so cool to say that!). Each week, I will be reviewing a new people search site on the Web to help PSN readers find the most accurate and helpful sites for their people searches. Background-Databases.com

Dating Online : How to be Safe when Dating Online

Think it’s time to meet that special someone that you have been chatting on line with, in person? Sure, you will take the basic precautions like telling a friend where you will be and meeting in a public place, but is that really enough? Staff Writer H. Bond shows you how to avoid emotional and possible physical harm when Online Dating.

About People Search News

Founded in 2006, People Search News is a Sacramento, California based non-commercial online source for people search and people finder related news and information.

Our goal is to provide our readers with up-to-date and relevant articles and news items on people search related information. People Search News features a staff of knowledgeable and seasoned writers with expertise in investigative techniques such as skip tracing, law enforcement, surveillance, people search, genealogy and data mining.

The People Search News staff is also available to answer any and all people search related questions. Currently, our Frequently-Asked-Questions (FAQ) section features answers to many common people search questions. We welcome you to submit your own people search or people finder related questions or suggestions for our site in the “contact us” section.

People Search News is also available via analog mail at the following address:

People Search News

511 9th Street #2

Sacramento, CA 95814

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More Skip Tracing Press Releases

American Recovery Service and Digital Recognition Network Deliver LPR Technology For Automotive Repossessions Through Advanced Servicing Model


El Dorado Hills, California (PRWEB) January 15, 2010

American Recovery Service/Skip Busters (“ARS/SB”) and Digital Recognition Network, Inc. (“DRN”) have developed the strongest partnership of License Plate Recognition (“LPR”) technology and a national automotive repossession servicing model in North America.

Combining DRN’s best-of-breed LPR camera solution (“LPR2.0”) and agent Affiliate network along with ARS/SB’s industry leading servicing model and newly developed LPR Accounts Staging Database, the partnership has rolled out this solution to 15 of ARS/SB’s largest national lenders. In the initial startup period, ARS/SB loaded 30,000 “charge-off” skip accounts in the DRN system and recovered approximately 1,000 vehicles for its clients – these recoveries are increasing on a daily basis. Between the real-time camera hits, known as LPR2.0 events, and the historical plate hits based on DRN’s extensive database consisting of millions of license plate captures over the last year, ARS/SB quickly secures hard-to-find assets for clients.

“We felt the time to engage with this disruptive technology was upon us and we wanted to pave the way for an integrated nationwide solution for our clients and agents,” reports Peter Willingham, CEO of ARS/SB. “After surveying the current technology offerings on the market we found DRN to be the clear leader with their systems design and approach to the agent Affiliate network. We are embracing their agent network and advocating to our network of 500+ independent repossession agents to join the DRN Affiliate network.”

ARS/SB and DRN’s technology and operations teams worked closely to implement a unique LPR Accounts Staging Database. This database enables clients to seamlessly supply ARS/SB accounts for LPR management and gain the full benefits of the LPR technology without any involvement in the challenges or details – following the servicing model and benefits they seek from a national repossession firm. ARS/SB provides 24×7 servicing and management staff to facilitate all aspects of the LPR-driven recovery.

“ARS/SB demonstrated a serious commitment to our technology and agent network; the rollouts of our combined solution to their largest clients were executed at a pace that really impressed us. They are leaders in this industry and we look forward to long-term success with them,” said Cort DeHart, President of DRN.

American Recovery Service/Skip Busters (www.PKWillis.com) is the original nationwide repossession and skip tracing firm and the industry leader with its servicing model.

Digital Recognition Network (www.digitalrecognition.net) combines proprietary license plate recognition (LPR) technology, a national network of DRNAffiliates™ operating over 1,000 mobile LPR Cameras across the country.

Media Contacts:

American Recovery Service/Skip Busters

Contact: Jon Foster

800.398.6480 Ext 525

Digital Recognition Network, Inc

Contact: Whitney Neve

817.522.4246

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More Skip Tracing Press Releases

Cellulartrace.com Announces Return of Rush Service

Calgary, Alberta (PRWEB) June 8, 2006

An industry leader for several years, the investigative website, Cellulartrace.com announced Tuesday the return of prioritized searches. Having offered a “rush” option on its skip tracing services originally, the Alberta-based cell phone research firm canceled the feature earlier this year citing staffing issues and a reduced customer demand. Both situations have been remedied says CEO Mark McAlpin.

“For months prior to the cancellation of the prioritized program, the bulk of our service requests seemed to be coming from individuals, or at least businesses without much of a sense of urgency. For the past few weeks we’ve had investigators and finance adjusters [industry jargon for the repo man] begging for rush services.”

The renewed rush service (available on the company’s website since May 29th) prioritizes search requests. For an additional “rush” fee, Cellulartrace.com clients can have the results of their number search sent to them within five hours, guarantying same-day results. Obtaining the info the same day the order is placed can make all the difference in the world when working a case or trying to locate a person.

McAlpin says that even though demand for the faster result times is at an all-time high, the price will remain the same as it was.

“Look, we’ve had customers using us exclusively. We’re not going to just turn around and gaff them with high prices because of an increased demand for faster reverse lookup searches.”

Cellulartrace.com provides investigators, recovery agents, collectors and assorted other skip tracing professionals with cellular CNA information. CNA stands for customer name and address. The service traces a known cell phone number into the name and address of the phone’s owner—information quite valuable to an investigation.

Long-time client Bobby Stout of R.G. Stout Towing Recovery in Dallas has used McAlpin’s phone trace service for over a year and was excited about the faster search service being available once again.

“It’ll help, that’s for sure. When you got a car your tryin’ to pop and don’t know where it is, it gets awful frustrating. These skips don’t stay put too long, so you need that address quick as you get that phone number.” Bobby explains quite seriously in a trained Texas drawl.

“I’ll bet ya we pick up another 10 cars a month with the rush service.”

McAlpin, an investigator with over ten years of experience, is certain the newly available feature will attract more new clients who will benefit from his number search service. Currently his number tracing service assists the law enforcement, finance, private investigations and legal industries.

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Leading Mexican Auto Insurance Provider adds Unique Claims Tracking Service


BestMex Mexican Auto Insurance


Irving, TX (PRWEB) July 15, 2009

Adding to their already stellar list of customer service offerings, BestMex has announced that their auto insurance customers are now able to track the status of their claims online. This service, formally called Best Claims Service, enables clients who have purchased Mexican auto insurance through BestMex to track the status of any pending claims, even after they have already returned back to the United States. Standard protocol still requires a claim to be filed in the country in which it originated, but for the first time, customers are able to track the progress of their claim, especially useful for any claims that take longer than normal to process.

This new claims service is expected to set BestMex even further apart from their competition. “We understand that driving an automobile in another country is stressful enough, so we created this claims service to add peace of mind to cross border travelers,” said J D Dawson of BestMex. J D continued by saying, “Knowing that you don’t have to stay in Mexico to see the end of your claim is comforting to most travelers and that is the ultimate goal of our service.” Although the claim must still be filed in Mexico, their Mexico insurance claims service allows you to follow the status of the claim.

This new service is expected to appeal to those purchasing car insurance for Mexico for the first time as well as those who have done it many times and had to deal with the frustration of filing a claim.

BestMex is the leading supplier of cross border insurance between the United States and Mexico. BestMex offers both northbound and southbound insurance and their extensive list of insurance companies guarantees you the best quote on Mexican travel insurance. BestMex offers up quotes and claims service through their website www.bestmex.com or by telephone 888.734.8760.

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Find More Claims Press Releases

Advanced Surveillance Group?s WitnessTrackers.com is New No-Hassle Witness Locate Service for Attorneys Only



Mt. Clemens, Michigan (PRWEB) June 19, 2007

Advanced Surveillance Group , a nationally renowned private investigative agency providing expert investigative services to the legal community since 1999 has launched WitnessTrackers.com. WitnessTrackers.com is an easy-to-use witness locate service for attorneys only. The site allows attorneys nationwide to assign a locate investigation in minutes, 24 hours a day and get real results back in days. The new site is extremely user friendly and designed to give the private investigators as much information as possible, with the minimum hassle for attorneys.

WitnessTrackers.com provides actual confirmed locate investigations, not just simple database searches. Paul Dank, a principal at Advanced Surveillance Group states “Our clients are attorneys who need to find someone quickly and cannot afford to rely on a database to find the subject. Each case assigned to us is conducted by one of our investigators who specialize in skip tracing. The new website is a quick, convenient way for attorneys to hire an expert to locate their subject.”

With so many sources claiming to have reliable ways to find people on the internet, but so few being able to deliver, lawyers now have a single source to utilize for all skip trace and locate investigation needs.

Advanced Surveillance Group operates throughout the U.S. with offices in Chicago, Dallas, Boca Raton, Indianapolis and Detroit. The agency has a combined experience of 90 years conducting skip trace and locate investigations. Their list of current clients consists of hundreds of attorneys from large law firms, solo practitioners and the lawyers from within the government sector.

Please visit www.WitnessTrackers.com for more information about the service.

Contact:

Paul Dank

Advanced Surveillance Group

888-677-9700

Fax: 586-783-3939

www.WitnessTrackers.com

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Cyveillance Identity Theft Protection Now Available As Highly Secure Web Service


Arlington, VA (PRWEB) December 13, 2006 -–

Cyveillance (www.cyveillance.com), the leading provider of online risk monitoring and management solutions, today announced the launch of its Cyveillance Identity Theft ProtectionTM as a Web service. Available immediately to enterprises and OEM data partners, the new Web service is easily integrated into existing transaction processing procedures enabling organizations to proactively protect their clients and themselves from fraud.

Powered by the Cyveillance Intelligence Center™, an exclusive, patented technology platform, Cyveillance Identity Theft Protection helps organizations substantially reduce fraud claims by proactively monitoring the Internet for compromised credit and debit card numbers, as well as sensitive personal information. To date, Cyveillance has identified more than 10 million compromised credentials targeted for fraudulent use.

“From the increased use of stolen credit cards to false credit applications, the rising cost of fraudulent transactions is an issue shared by most organizations,” said Panos Anastassiadis, CEO of Cyveillance. “Cyveillance is proud to leverage our long history of monitoring compromised personal data to provide organizations with an easy to use proactive Web service that greatly reduces costs and business risks related to fraud.”

The Cyveillance Identity Theft Protection Web service provides real-time access to the same intelligence used by many of the top credit card issuing banks and credit unions. This intelligence, comprised of sensitive information detected on the open Internet, includes compromised credit and debit card numbers, social security numbers, PIN numbers and other personal data. Using this data, organizations can reduce their fraud-related losses through proactive detection of high-risk transactions. Specific benefits include:

Reduction in fraud-related expenses due to card and SSN fraud

Protection against fraudulent applications (i.e. effective screening of counterfeit credit applications)

Identification of compromised cards before substantial fraudulent charges have been incurred

Reduction in the number of card charge backs

For more information on the Cyveillance Identity Theft Protection Web service, please visit http://www.cyveillance.com/web/solutions/oem/id_theft.htm.

About Cyveillance:

Cyveillance provides online risk monitoring and management solutions to Global 2000 organizations. The company comprehensively monitors the Internet using patented technology to deliver early warning of risks to information, infrastructure and individuals. Armed with this actionable intelligence and Cyveillance’s immediate corrective response capability, chief security officers can proactively protect their company’s reputation, revenues and customer trust. Cyveillance counts over half of the Fortune 50 and three quarters of the top Fortune 500 companies in the financial services, pharmaceutical, energy, and technology industries as clients.

Media Contact:             

Tony Welz    

Welz & Weisel Communications

703-218-3555

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Insurance Claim Directory Provides Valuable Online Marketing Service


InsuranceClaimContractor.Com


Plantsville, CT (Vocus) May 28, 2009 -

Insurance Claim Contractor Group continues to offer state-of-the-art online marketing services for insurance claim vendors to help increase their online visibility and connect these companies with those seeking their services. The Internet is one of the first places that property owners go to in order to find someone to help with an insurance claim. Without a solid online marketing strategy, insurance claim vendors are missing out on potential targeted customers.

“Most property owners are not familiar with the claim process nor do they know how to choose a company to mitigate their loss. We are changing that by providing property owners with a place to find the professionals they need,” says Tom Birmingham, co-founder.

Some of InsuranceClaimContractor.Com’s newest clients include:

-Empire Construction & Technologies, Inc. – A California restoration company specializing in emergency mitigation and reconstruction services. Since 2001, Empire Construction & Technologies, Inc. has been providing 24-hour emergency restoration services to property owners in Orange County, Inland Empire, Los Angeles and San Diego.

-Extreme Value Enhancement, LLC – A home remodeling and restoration service in Albuquerque, New Mexico responds to disaster situations 365 days a year with rapid response from trained professionals.

-Superior Cleaning & Restoration – A full service insurance restoration company, whose team of professionals offer quality cleaning and restoration services throughout New England.

-ServiceMaster All Phase Restoration – Servicing the insurance restoration industry of San Diego, for 28 years.


AirCare Environmental Services, Inc. – New England’s largest independent comprehensive indoor air quality assessment, remediation and full service restoration company.

-Simsol – Insurance claims estimating software company providing estimating tools and products for adjusters and contractors.

About Insurance Claim Contractor Group

ICC offers many online marketing services to enhance insurance claim vendors online visibility and drive traffic to their businesses. Some of ICC’s services include, but not limited to:

    National Online Directory Listing Service

    Lead Generation Service

    Website Design & Development Services

    Search Engine Optimization Services

    Search Engine Marketing Services

    Banner Advertising

    Interactive Marketing

    Podcasting Services

    Newsletter & Collateral Development

    Email Marketing Services

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Related Insurance Claims Press Releases